Terms and Conditions – Balanced with Becs

Please read these terms and conditions carefully before booking. They apply to all services provided by Balanced with Becs, including massage therapy, yoga, sound healing, retreats, and women’s health coaching. Specific policies apply depending on the service booked, as outlined below.

1. Acceptance of Terms

By booking a session, class, event, or coaching package, or by using this website and booking system, you agree to these terms and conditions. If you do not agree, please do not proceed with booking.

2. Services Offered

Balanced with Becs offers:

Massage therapy (in-person)
1:1 yoga and sound healing sessions (online or in-person)
Group yoga classes, courses and workshops (online and in-person)
Sound healing events and sound baths
Women’s health coaching (online 1:1 sessions, packages and programmes)
Retreats and special events
These terms apply to all bookings unless otherwise stated in writing.

3. Booking, Cancellation & Rescheduling Policy

Massage Therapy & 1:1 Yoga or Sound Sessions

Cancellations made within 48 hours of your appointment will incur a 30% charge of the session fee.
Rescheduling must also be done at least 48 hours in advance.
Please note: As a small business with limited availability, 24 hours’ notice does not usually allow time to offer your space to someone else. The 48-hour window helps ensure fairness and sustainability for all clients.
No-shows will not be eligible for rebooking or refund.
If cancellations or rescheduling happen more than three times, future bookings may be declined.
A 30% deposit may be required at the time of booking to secure your session.

Group Yoga Classes, Sound Baths, Retreats & Workshops

All bookings for group yoga, sound healing events, retreats, and workshops are non-refundable and non-transferable, regardless of notice given.
Please make sure you can attend before booking, as spaces are limited and cannot be held without payment.
If you are unable to attend, you may gift your place to a friend or family member. Please notify us of any changes at least 24 hours in advance.

Coaching Packages

Once purchased, coaching packages are non-refundable, reflecting the time, preparation and commitment involved in delivering personalised support.
Sessions within a package may be rescheduled with at least 48 hours’ notice. Missed sessions will not be refunded or extended unless agreed in advance under exceptional circumstances.

4. Payment & Pricing

All payments are taken securely via our online booking system.
Prices are listed in GBP and are subject to change without notice.
Final balances (where applicable) must be paid before your session, class or event begins.

5. Health, Safety & Responsibility

A consultation form must be completed before any massage therapy or 1:1 yoga/sound session.
It is your responsibility to inform us of any health conditions, injuries or changes to your wellbeing before each session—whether attending massage, yoga or coaching.
You participate in all services at your own risk. Please seek advice from a medical professional if you are unsure whether a service is suitable for you.

6. Conduct & Community Standards

We aim to provide a respectful, inclusive and supportive environment. Discriminatory, inappropriate or disruptive behaviour will not be tolerated and may result in removal from services without refund.

7. Privacy

Your personal data is handled in accordance with UK GDPR guidelines. It will never be shared with third parties without your explicit consent. Please see our Privacy Policy for full details.

8. Intellectual Property

All content delivered through this website, classes, coaching programmes and events is the intellectual property of Balanced with Becs. It must not be copied, shared or reproduced without written permission.

9. Disclaimer

All services offered are intended for general wellbeing support and personal development. They are not a substitute for medical advice, diagnosis, or treatment. Always consult your GP or health professional if you have specific medical concerns.

10. Changes to Terms

Balanced with Becs reserves the right to amend these terms and conditions at any time. The most current version will always be available on our website and will apply immediately to all new bookings.

11. Contact

If you have any questions about these terms, or would like to clarify something specific to your booking, please contact:

hello@balancedwithbecs.com

Terms & conditions for Balanced with Becs