The wellness industry has entered a new era. From yoga teachers and somatic coaches to integrative health practitioners and holistic therapists, more and more professionals are turning to digital tools to run their practices with intention and ease.
ZenPass and Practice Better are two standout platforms in the wellness practice management space. Both aim to simplify the administrative side of wellness businesses, offering scheduling, payment processing, client portals, and more. But while they serve similar needs, their philosophy, design, and overall approach differ significantly.
If you’re weighing up ZenPass vs Practice Better, this article is for you. Below, we unpack the key differences in usability, features, pricing, support, and overall experience — so you can make the best decision for your unique practice.
Philosophy and Design: Heart-Led vs Clinical Precision
ZenPass was created by wellness practitioners who understand the nuance of holding space for clients. The platform is designed with simplicity and soul in mind. The user interface is clean, intuitive, and calming — reflecting the flow and tone of modern holistic practices. It doesn’t try to do everything. It focuses on doing the essentials well, without overwhelming the practitioner.
Practice Better, by contrast, has its roots in clinical wellness. It was originally created for dietitians and functional medicine professionals, and this shows in the feature set and layout. It’s highly customisable, feature-rich, and geared towards practitioners who want deep data access, form automations, and HIPAA compliance.
Both tools serve the wellness space, but they’re built from different core intentions. ZenPass feels more like a minimalist studio; Practice Better, more like a digital clinic.
Setup and Usability
Getting started on ZenPass is intentionally simple. The platform offers guided onboarding, allowing practitioners to launch their first offer — whether that’s a single session, class pack, or digital product — in under 515 minutes. Features are logically grouped, and there’s no steep learning curve. It’s a platform you can grow into, not one you need to master from day one.
Practice Better, while powerful, requires a more detailed setup. There are more toggles, forms, and workflow options. For practitioners who enjoy building systems or work in multi-practitioner environments, this can be a plus. But for newer practitioners or those who want to focus more on client work than backend admin, it can feel like overkill.
The trade-off here is between control and ease. ZenPass removes friction. Practice Better gives more customisation — but at the cost of simplicity.
Features and Functionality
Both platforms cover the core elements of practice management: scheduling, client notes, payments, digital products, and communication.
ZenPass centres around client & community experience. Its scheduling system is straightforward, clients can book and pay in a few clicks from an optimised landing page & checkout, and sessions are easy to manage from both ends. Practitioners can offer 1:1 services, bundles, classes, workshops, and soon downloadable resources — all from the same dashboard.
Practice Better offers more technical depth. It includes charting features, detailed protocol builders, secure client messaging, and automated form collection. It supports insurance billing and HIPAA compliance, which may be essential for practitioners in regulated fields.
For most holistic coaches, complementary therapyyoga professionals, and solo wellness practitioners, ZenPass covers the essentials and avoids bloat. For functional health professionals with complex intake processes or clinical charting needs, Practice Better is likely more aligned.
Client Experience
A practice management tool is not just for you — it’s for your clients too.
ZenPass delivers a seamless, brand-aligned client journey. Clients land on beautiful, distraction-free booking pages, pay and schedule effortlessly, and receive automatic email reminders. The client portal is simple and elegant. There are no external logins or overwhelming dashboards — just clear, curated access to what they need.
Practice Better provides a more structured client portal, which includes form submission, resources, chat, and appointment management. It’s robust, but the experience can feel more formal. For clients used to seeing a nutritionist or doctor, this might feel familiar. For clients engaging in more embodied or creative wellness work, it can feel overly clinical.
If you want your client touchpoints to feel soft, spacious, and aligned with your brand, ZenPass may be the better fit.
Pricing and Cost Transparency
ZenPass uses a flat-rate pricing model with no hidden fees or commission. You get access to core features — scheduling, digital products, client management — without needing to upgrade for basic functionality. This makes budgeting simple and keeps costs stable as your business grows.
Practice Better uses a tiered pricing structure. Features like protocols, automations, and advanced integrations are locked behind higher-tier plans. For practitioners who need the advanced functionality, the price may be justifiable. But for many solo or emerging practitioners, it can become expensive quickly.
There’s also the question of percentage-based fees. Some platforms take a cut of bookings or sales. ZenPass does not. That matters when you’re building scalable income streams like courses, bundles, or programs.
Support and Community
ZenPass prides itself on practitioner-to-practitioner support. The team includes wellness professionals who understand the real-world experience of building a practice. You can access email and chat support, as well as join regular co-working sessions, feedback circles, and community calls.
Practice Better offers responsive technical support and an extensive help centre. For complex setups, the support team is reliable and detailed. However, community engagement is less of a focus.
This is a values-based choice. If you want a platform that actively supports your growth with peer-to-peer learning and human connection, ZenPass may be the more supportive environment.
Branding and Aesthetic Alignment
In a world where personal brand and trust matter more than ever, the visual feel of your tools matters. ZenPass was created to help practitioners create brand-consistent client experiences. From custom landing pages and colour schemes to embedded sessions and offers, the platform supports a sense of spacious, modern professionalism.
Practice Better is clean and professional, but its default interface leans more institutional. Custom branding is possible, but requires more time and setup.
For brand-sensitive wellness professionals — especially those in coaching, movement, or somatic therapy — ZenPass allows you to maintain a cohesive and human-centred experience across touchpoints.
The Ideal Fit: Who Each Platform Serves Best
ZenPass is ideal for solo wellness practitioners who value simplicity, elegance, and alignment. It’s a great match for yoga teachers, coaches, energy workers, holistic therapists, and small studio teams who want a streamlined way to manage sessions, products, and digital offerings without the clutter.
Practice Better is better suited to practitioners working in more clinical or regulated fields. If you need insurance billing, detailed charting, or run a multi-disciplinary health clinic, its advanced features and integrations are likely to serve you well.
Final Thoughts
ZenPass and Practice Better are both powerful platforms built to support wellness professionals — but they take different routes to get there.
Practice Better is ideal for those who need detailed documentation, form automation, and clinical infrastructure. It’s a good fit for multidisciplinary health clinics, functional nutritionists, and regulated professionals with more complex workflows.
ZenPass, on the other hand, was designed specifically for modern wellness practitioners who value simplicity, intuitive design, and a more spacious, human-centred client journey. It focuses on what matters most — booking, payment, and delivery — without the overwhelm. Whether you’re offering somatic coaching, yoga classes, or digital bundles, ZenPass provides a soft-tech foundation that feels aligned with how you work.
Before deciding, ask yourself:
What kind of business do I want to build — and how do I want it to feel?
Ready to build a simpler, more aligned wellness business?
ZenPass was created by business and tech founders who understand what it means to hold space — and run a business.
If you’re ready to manage your offers, bookings and payments in a way that feels grounded and streamlined — without sacrificing your values or energy — ZenPass could be the right next step.
Try ZenPass for free and explore how light your practice management can feel when the tech finally works with you.
